Shipments and Returns
Items are generally dispatched within 2-5 business days after payment has cleared and are shipped via TNT. Small items may be sent to Post Office Boxes but must be paid via EFT and NOT by credit card.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment & destination postcode. We recommend to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. For large and heavy items such as Truck or 4WD gearboxes, we can only deliver to a premises which is open during business hours and has a forklift on site as your very heavy item will be strapped to a pallet.
Returns are generally not accepted because it is the responsibility of the purchaser to ensure they have selected the correct item for their application. The item may not be accepted if it has been disassembled, fitted or tampered with.